I wanted to have a second to phone out the wonderful consumer service Connie Sanders in your Dallas Business office gave my spouse and I in an extremely tense circumstance. Connie went earlier mentioned and further than to make sure we had been looked after and her amount of attention to fixing our difficulty crammed working day was extraordinary, she solitary handedly restored my religion as part of your Corporation and she warrants congratulations to the do the job that she does.
The worst flight encounter of my daily life was using my relatives of sixteen on American Airlines. Misplaced our luggage each ways. We will not be traveling American once more.
I just wished to say that my encounter with this flight and American Airlines employees was the worst I have ever experienced using an airline. The excursion to LAX from TPA was ok except flight attendants don’t smile or act like they like their Positions any longer. The return flight was a nightmare. It began when we obtained an e mail the early morning of our flight stating that we necessary to change our seats which were Earlier picked. We did just that & checked in on the internet. When we obtained into the airport our boarding passes even now experienced the previous seats which we had to change in the luggage check in counter (again employees weren't friendly in any respect).
Pretty disappointed by using a.A. buyer relations. My spouse went to Italy for that memorial of her mother and while she was there she obtained bronchitis with ear infection, subsequently the medical professional encouraged her never to fly just before a single 7 days to apparent the an infection.
I been given a hotel for the night, but I have to check out at 12 midday, and my flight does not leave till11:30pm. Now I've twelve hours where I am stuck in LA with no reason for being right here.
The key website address for American Airlines is . You'll be able to ebook flights and seek out family vacation offers along with other vacation demands on the site. It's also possible to entry your American Airlines account and phone customer service.
I Hope issues don’t get cancelled for the last second. Myson is often a storm watcher, which is worried as I am. My mom is having surgery upcoming week and expects me there Risk-free and sound. Remember to preserve that in your mind. I'm about to do my share of praying and hope this can exercise.
Extremely upset with AA. All through my journey to NORFOLK from ALBUQUERQUE this time all over on Armed forces Orders – a lot my link of difficulties happened that I just can’t overlook and wonder why some guidelines exist as they do. Setting up off, my luggage wasn't tagged accurately coming out of Albuquerque and didn't make the transfer relationship in DFW to ORF – 8 hour hold off with luggage getting to me, which experienced my uniforms for the next day. Certainly I acquired my uniform in time, but only authorized for ~four several hours of slumber before reporting for duty after I drove to airport to obtain the bag. As well as my DoD ID has become not in your program to permit for TSA pre-Test…both of these cases are usually not an enormous deal And that i can easily forget this stuff without needing to generate a remark…the return vacation again to ABQ is my cause. On my return journey, my system was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little more than one particular hour resulting in me to possess a couple of 15 minute window for my link flight in CHARLOTTE to PHOENIX. Once i noticed this restricted window, I made an effort to do the job with the customer service clerk in the gate in NORFOLK to have anything accomplished (i.e. notify gate in CHARLOTTE that someone on Armed service ORDERS could be a minor late and to hold gate to allow transfer – might have solved what's about to happen)…because 15 minutes was in some “thirty moment window†allowance for something for being finished and that I would've time to generate my transfer – she would not or could not do just about anything for me.
Hi, I needed to alter this reservation, I booked this flight, I bought insurance policies, I’m needing to go check out my mother who may have terminal brain most cancers, I’ve been flying American The complete time and energy to get to discover her. I are already acquiring insurance coverage every time, which time, My husband is snowed in and might’t occur property in time and energy to look immediately after my Young children so I am able to leave. I have already been about the cellular phone now for more than 1 hour seeking to modify or get anything heading with my flight with Totally no results as well as the travel insurance policy you present and promote as doesn't go over this sort of excursion change unexpected emergency (!
Alright…I just lately purchased a ticket to fly solo to discover my household! YAY…. I examine the fine print, and clicked on all baggage expenses to find out if there could well be any.
I would love a credit history for your flight we skipped from Phoenix to Spokane. We missed the flight since it took us so extended to get thru customs. We were being flying from Mazatlan and likely thru customs in Phoenix.
booking reference MKFCFC I am addressing this letter for you to express my dissatisfaction about your services with regard to the flights referred to earlier mentioned.
I used to be on AA flight 487 yesterday going from San Diego to Charlotte. I just need to praise a flight attendant that went past the every day routines of her job. She was so well mannered & helpful and willing to share her activities and also make me truly feel a lot more relaxed.
When I received into the complimentary hotel that American setup for me, I termed 800-433-7300 and talked to an agent there who, to my surprise was unable to see flights which were obtainable on USAIR. She told me there have been no open seats on any of the early USAIR flights. I had been on the web and could see that there were offered flights. I truly booked a flight to show it to her.